We are an increasingly dynamic company in the field of technical support since 1988. Our company occupies 31 employees with fully developed skills in each field.
In particular:
- 7 persons Administration/Accounting
- 3 persons Warehouse
- 17 persons in the area of technical support (technicians)
- 4 persons Drivers / Transporters
Occasionally we employ extra staff for the outdoor needs.
Moreover, we have developed an adequate and well-organized net all over Greece in 120 areas, fully equipped, with a sufficient stock of spare parts, which is renewed and checked continually to satisfy the interests of the customer and the final consumer.
We own modern facilities of 700 square meters on a main avenue of Athens, near the subway, with room of reception, warehouse and a high-tech technical department.
Furthermore, the construction of an automatic telephone exchange operating 24 h/day is one of our immediate aims.
The company's goal is to become the technical advisor of its firm - customer in subject of technical support (service) combining and offering the best possible exploitation of modern technology always based on the actual needs and the best cost.
The activities that we perform are high quality technical service, original spare parts distribution as well as provision of specialized technical hints.
Among our duties we offer:
1. Technical files of appliances.
2. Check of sufficiency of our representatives in the countryside.
3. Check of quality malfunction of the appliances.
4. Situations of appliances default within warranty.
5. Aid in manual formulation.
6. Fully equipped warehouse for use throughout our net in Greece
7. Organizing seminars for training our network.
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For example, here we expose a small sample of statistics performed by a custom made database conducted by our marketing department for Eskimo S.A, referring to appliance malfunctions within 1999 and April 2000.
All the statistics we exhibit are consequence of complete research performed through the commercial department of each company, the entire technicians network and the sales data we have.
For each and every new collaboration with a company a distinct database is offered in order to satisfy the special and unique needs of the customer.